In the window that appears, click Add Folders or Add Files. In the Items to Exclude from Auto-Protect, Script Control, SONAR and Download Intelligence Detection row, click Configure. In the Items to Exclude from Scans row, click Configure. Under Exclusions / Low Risks, do one of the following: In the Antivirus settings window, click the Scans and Risks tab. In the Norton product main window, click Settings. If you see the My Norton window, next to Device Security, click Open. Open your Norton device security product. Exclude high-risk security threats from scanning